Monitor and act upon reports involving compliance-related alerts
Verify merchant information and conduct due diligence reviews as part of Square's on-boarding review policy
Ensure all daily operation deliverables are met within established SLAs
Interact with Square customers to ensure full compliance with all applicable laws and policies
Provide coaching and training on account reviews for new and junior team members and other relevant teams when required
Provide final sign-off / subject matter expertise on account-level reviews for junior team members
Conduct regular reviews of operations processes to ensure functionality and develop additional efficiency
Work cross-functionally with Customer Support, Risk, and other operations teams within Square
Work closely with program managers to maintain and update our compliance programs
Communicate with customers via email or internal systems
You Have
2+ years in a compliance and/or compliance operations role with a financial services firm, preferably in the payment or Fintech space
A strong operations mindset involving time sensitive directives and ability to self-manage workflow across competing priorities
Strong investigative skills, including familiarity with public record research and database tools
Strong transaction analysis skills that apply across numerous financial products and services in complex scenarios
Adept communication skills when dealing with possible bad actors with a detective-like mentality
An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results
Excellent verbal and written communication skills in both Japanese and English
Previous experience in compliance or risk work with a financial institution or payment-focused company preferred
Passion for Square, and a strong interest in technology/knowledge of the industry We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.