In a world where we need to understand customer behaviours and stay one step ahead of the curve, this role is pivotal to the overall digital and data function. Playing a leading role in how we convey and deliver data led stories across the whole business.
Leading and managing the insights and analytics team, together with managing relationships with external research and customer data analytics partners where required.
Delivering qualitative and quantitative insight into customer behaviours, attitudes, desires and demographics, helping to shape the customer strategy across a range of projects.