Job Detail

UK job

2nd Line Service Desk Engineer

Experience
2 to 3 Years
Location
UK, United Kingdom
Job Type
Full time
Company
UK job
Posted on
03.27.2023

    Job Description

    A market-leading IT Services Provider based in Oxford is seeking a 2nd Line Engineer to join their service desk team. They are a serious player within the networking/security/cloud industry and are seeking technology driven individuals to join them on their journey.

     

    Job Requirements

    Provide 2nd Line support for clients in the UK, both locally and remote
    Log all support/incident activity via a ticketing system, ensuring that all tickets are dealt with/escalated (whilst adhering to SLA's)
    Maintain and manage end user accounts in Active Directory, Exchange and other applications when required.