Job Detail

UK job

Guest Experience Manager

Experience
1 to 2 Years
Location
UK, United Kingdom
Job Type
Full time
Company
UK job
Posted on
03.22.2023

    Job Description


    The GEM supports the General Manager in managing all aspects of a Fora House (site), and in ensuring House Residents have the best experience. The GEM is tasked with overseeing all Front of House operations, implementing staff training, and owning administrative duties.

     

    Job Requirements

    • Lead by example in building and maintaining interpersonal relationships with colleagues and residents
    • Oversee and maintain efficient day to day front desk and concierge operations
    • Accountable for all FOH procedures, processes, and IT systems
    • Oversee stock control, ordering & deliveries