Company Info

Evergreen Opportunities KY, United States

Enterprise Quality & Vendor Analyst/UKHC

Job Description

The Enterprise Quality and Vendor Analyst will oversee the Quality Assurance process for staff & manage vendor selection and performance. Quality Assurance: This includes supporting the quality assurance activities related to the billing and collections processes. The Analyst will work with both Patient Financial Services management and staff to perform front-to-end quality audits to ensure accurate billing and adherence to both Standard Operating Procedures and trained protocols. The Enterprise Quality and Vendor Analyst will also assist with tracking and trending Quality Assurance review data and provide input regarding policy and procedure improvement. Vendor Management: This includes new vendor recommendations, request for proposal, selection process, and onboarding. For existing vendors this includes reconciliation, performance monitoring and accountability, contract renewal, performance issues, and dispute resolution. This position is designated as work from home and all necessary equipment is provided.

Job Requirements

The ideal candidate will possess experience with hospital systems, professional auditing, billing, government collections and follow-up protocols; be customer service oriented; possess in depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through and planning and organizational skills are all critical to the success of this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.